Software Engineer ServiceNow

What are we looking for?

We are looking for a Developer with experience in ServiceNow, who enjoys working in a collaborative environment with cutting-edge technology. This opportunity is for an international project. In addition to the knowledge listed below, you must speak advanced or fluent English.

Key responsability:

• Design, configure, and customize ServiceNow applications and modules, including workflows, scripts, and integrations;
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions on the ServiceNow platform;
• Develop and maintain integrations between ServiceNow and other enterprise systems;
• Create, update, and maintain technical documentation and user guides;
• Perform testing and troubleshooting to ensure the reliability of ServiceNow implementations;
• Leverage UI Builder, Service Portal, and Creator Studio and App Engine Studio for rapid development and prototyping;
• Establish best practices for ServiceNow implementation, configuration and customization, having a strong focus on data and process security;
• Stay current with ServiceNow updates and new features, recommending process improvements where applicable.

Qualifications:

• ServiceNow development experience;
• Previous implementations and/or customizations of ServiceNow ITSM, CSM, HAM, FSM and SOM;
• Strong knowledge of ServiceNow domain separation and security;
• Strong background in software development with experience with Client callable and Server-side scripts. Mandatory experience with Javascript (especially with the Rhino JavaScript engine), Angular JS, JQuery, node.js, HTML/CSS, Apache Jelly and Groovy;
• Expertise in development of service portal widgets and complex flows;
• Experience with low-code/no-code platforms (especially Creator Studio and App Engine Studio) and integration tools;
• Strong understanding of web technologies, REST APIs, and data structures;
• Excellent problem-solving and analytical skills;
• Ability to work independently and as part of a team in a remote environment;
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders;
• Familiarity with ServiceNow Integration Hub and/or ServiceNow certifications is a plus.

What We Offer:

🩺 Health insurance

🚀 Biannual performance reviews with growth opportunities

🗣️ Feedback-driven culture

⏸️ Maternity/Paternity leave

💰 Referral bonus

🧠 ZenKlub – two free sessions per month

📖 Education benefit

🎖️ Loyalty award for years of service

🖥️ Coworking office space available in Porto Alegre (RS)

About the Employment Contract:

💼 Options for CLT (Brazilian employment contract) or PJ (independent contractor)

👨‍💻 Remote work

We are committed to building an increasingly diverse and inclusive company. This position is open to everyone. We value diversity and the sharing of knowledge!

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